Privacy Policy

Effective Date: April 9, 2025

1. Introduction
Welcome to ashleyrestoratiogroup.com ("we," "our," or "us"). We are an apartment turn services company based in Phoenix, Arizona. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect
We may collect the following types of information:
Personal Information

• Name

• Email address

• Phone number

• Billing information (provided offline)

Non-Personal Information

• Browser type

• IP address

• Device information

• Cookies and usage data
   

3. How We Use Your Information
We use the information we collect in the following ways:

• To provide and manage our apartment turn services

• To respond to inquiries and customer service requests

• To communicate regarding billing and service updates

• To improve, analyze, and optimize our website performance
   

4. Sharing Your Information
We do not sell your personal information. We may share your information with:

• Service providers who help operate our website or business

• Legal authorities if required by law
   

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies, including Google Analytics, to understand how visitors use our website and improve user experience. You can control cookies through your browser settings.

6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Your Privacy Rights (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal data we collect

• The right to request deletion of your data

• The right to request correction of inaccurate data

• The right to opt-out of the sale of personal data (we do not sell data)

To exercise your rights, please contact us using the information below.

8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children's Privacy
We do not knowingly collect information from children under the age of 13. If we become aware that we have collected such data, we will take steps to delete it.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date.

11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: ashleyrestoration@gmail.com Location: Phoenix, Arizona, USA



Terms and Conditions

1. Acceptance of Terms
By accessing and using ashleyrestoratiogroup.com, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

2. Services
Ashley Restoration Group provides apartment turn services, including but not limited to cleaning, repairs, and preparation of rental units for new tenants. All services are subject to availability and agreement.

3. Quotes and Payments

• All quotes are provided based on the information available at the time of request.

• Final pricing may vary depending on the condition and scope of work.

• Payments are not processed through the website and are arranged offline.
   

4. Scheduling and Cancellations

• Service appointments must be scheduled in advance.

• Cancellations or rescheduling requests should be made as early as possible.
   

5. User Responsibilities
By using our website, you agree to:

• Provide accurate and truthful information

• Use the website only for lawful purposes

• Not attempt to disrupt or harm the website or its functionality
   

6. Intellectual Property
All content on this website, including text, logos, and images, is the property of Ashley Restoration Group and may not be copied, reproduced, or distributed without permission.

7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or our services. Use of the website is at your own risk.

8. Warranties Disclaimer
Our website and services are provided with a Limited Warranty. Service Warranties are available via email. 

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or practices.

10. Governing Law
These Terms and Conditions are governed by the laws of the State of Arizona, United States.

11. Changes to These Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

12. Contact Information
For questions about these Terms and Conditions, please contact us at:
Email: ashleyrestoration@gmail.com
Location: Phoenix, Arizona, USA

13. Service Agreement

• All services provided by Ashley Restoration Group are subject to a separate service agreement, estimate, or written approval (email or text confirmation is acceptable).

• The scope of work will be defined prior to service. Any additional work requested outside the original scope may result in additional charges.

• Client agrees to provide safe and reasonable access to the property, including utilities (water, electricity) as needed.

• We are not responsible for pre-existing damage, structural issues, or conditions beyond the agreed scope of work.

• Project timelines are estimates and may vary due to unforeseen circumstances.
   

14. Invoices and Late Payments

• Invoices will be issued upon completion of services unless otherwise agreed in writing.

• Payment terms are Net 30 unless otherwise specified.

• Late payments may be subject to a late fee of up to 1.5% of the outstanding balance.

• We reserve the right to pause or refuse future services for unpaid balances.

• Client is responsible for any reasonable collection costs incurred due to non-payment.